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Review Policy ClubTaxi
At ClubTaxi we attach great importance to the feedback from our customers. That is why we are selective in inviting you to leave a review. An invitation will be sent in selected cases, and can be repeated for the first time after two years within a permanent customer relationship. This approach enables us to gain genuine and constructive insight into our services so that we can continuously improve and meet the expectations of our valued customers.
TrustPilot
At ClubTaxi we attach great importance to honest and reliable feedback from our customers. We have repeatedly asked Trustpilot to remove our listing, because we notice that comments from people who have never used our services are not removed. This undermines the reliability of the reviews and does not do justice to the quality of the service we provide. Hence our switch to the KlantenVertellen platform.